Organizational Efficiency

Efficiency is based on recognizing what’s not working and moving the money to processes and programs that produce the best results. Efficiency is about calculating costs and identifying cost drivers, budget busters and bleeders and reallocating capital to optimize resources for the greater good. Defining the cost per unit of service, per square mile of land paved, per child educated, per acre of wetland restored—this is the first step in creating efficient actions.

Donor Transparency

Once you have defined results, how do you communicate those results to your donors? In order to instill confidence, organizations must tell their performance stories. Not through budgets, but through public accountability and results reports. Donors are so busy, they often don’t listen to what your organization says—so the message of results, and the line between donation dollars and progress in communities to address problems has to be repeated until absorbed.

Management Accountability

Defining strategy is the talent of most managers and executives. However, strategy defined is not the challenge, strategy execution is. Execution of plans and policy is what haunts managers. The root of the problem lies in the perception that the workforce is unmanageable and resistant to change. Driving the workforce to implement policy and then utilizing internal reporting systems to acknowledge status of initiatives is the responsibility of management, but also a system of accountability through transparency.

Service Areas

Strategic Planning

1. Service Areas: Facilitating, crafting and communicating your strategic plan, values-based service assessment (eliciting stakeholder feedback), execution and reporting of the strategic plan

2. Methodologies Used: SWOT analysis, Performance windows, Strategy Audit Workbook

3. Client Results: Clear planning and measures for high-performing programs

Performance Measurement

1. Services Areas: How to measure outcomes, not outputs, performing an audit of measurement systems to determine what measures work, selecting the measures that drive change in an organization

2. Methodologies used: the Logic Model, the Performance Measures database

3. Client Results: Measuring your existing data to determine what works and what doesn’t

Resource Alignment & Management

1. Services Areas: Budget Formulation, Budget Justification, Budget Execution, PMO

2. Methodologies Used: the Logic model, Activity-based costing, Seven-step budget model for performance-based budgeting

3. Client Results: Programs, activities, business lines and support functions aligned to the strategic plan

Workforce

1. Service Areas: Human Capital planning and employee performance development

2. Methodologies: the Human Capital Logic Model and the Employee Development Performance Plan

3. Client Results: Creating a plan that aligns to your strategic goals, identifies the workforce of today and the workforce necessary in five years.

Process Improvement

1. Service Areas: Identifying and improving processes and identifying the voice of the customer

2. Methodologies: Process Management and Redesign, Lean Six Sigma, Voice of the Customer Techniques, Communication Strategies and Managing Change

3. Client Results: Using the voice of the customer for a faster, better, cheaper organizations

Project Management

1. Service areas: Project assessment, project kickoff, project recovery

2. Key methodologies used: the Project Management office, PMBoK®   

3. Results for client: See where resources are allocated and if they are strategically aligned and identify whether you have overspent resources by launching too many simultaneous projects and initiatives

Performance Reporting & Evaluation

1. Service Areas: Designing and Developing Internal Reporting Systems, Performance Reporting, Program Evaluation & Analysis, Benchmarking

2. Methodologies: Program Evaluation Model, Dashboards   

3. Results for client: Determine whether you were effective in the last year and utilize an apples-to-apples comparison of organizations facing similar issues.

To get started today, contact us at 703-894-0495.